If you can't find answers to you question on this page, email us at orders@chanticleer.org or phone toll-free: 800-950-1177.
Which Internet Browser should I use on this site?
Our site functions best with Safari, Firefox,or Opera. We strongly discourage the use of Microsoft's Internet Explorer on our site.
I purchased an MP3 & got the download link in my email, but it doesn't seem to work?
Before emailing us, check and make sure you are not using Microsoft's Internet Explorer. If you are using Internet Explorer, try using another browser to download your files. We recommend using Safari, Firefox,or Opera. If you still cannot download your purchase email us at orders@chanticleer.org
How can I pay for my order?
We accept Visa, Mastercard, Discover, American Express & PayPal through our website. You may download an order form & send a check or money order to:
44 Page Street, Suite 604, San Francisco, CA 94102
download: CHANTICLEER_ORDER_FORM.PDF
How are orders shipped?
We ship via the United States Postal Service.
How long will it take to get the order?
Please allow 7-10 business days to receive your order.
I can't wait that long... can I get my order any quicker?
Sure, we can overnight your order for an additional charge.
How are shipping charges calculated?
Shipping charges are automatically calculated during the checkout process by the US Postal Service or UPS, depending on the shipping method selected.
Does Chanticleer ship internationally?
Yes. International shipping charges will be calculated when we process your order.
MP3 downloads are non-refundable. We honor returns and exchanges on CDs & DVDs on a case-by-case basis.You may e-mail us at orders@chanticleer.org or phone toll-free: 800-950-1177.